In addition to the FEMA recovery center now open in Jacksonville, three mobile sites are available this week in surrounding counties to help people registering for disaster assistance.

The Mobile Registration Intake Centers in Carteret, Craven and New Hanover counties are open 9 a.m. to 7 p.m. each day through Sept. 29, according to a FEMA news release.

“The Disaster Assistance Teams are there (at the mobile registration sites) to help people get through the process,” said FEMA spokesman Mike Wade. “They can register people and answer basic questions that they may have.”

The mobile centers are located at:

Carteret County Health Department – 3820 Bridges Street, Morehead City

Havelock City Hall – 1 Governmental Ave., Havelock

Old Sears Building – 3500 Oleander Dr., Wilmington

The mobile location move around the counties designated for individual assistance and locations will be announced as they are determined.

FEMA Disaster Assistance teams will be on hand to help Hurricane Florence survivors register for disaster assistance, update their records and information with FEMA, and make referrals to local, state and volunteer partners that may also be of assistance.


Those visiting a mobile center will be asked for social security number, annual income and bank information, and names of occupants of impacted property.

While there are FEMA teams going door-to-door in impacted areas and mobile centers located at temporary sites to help get people registered who may not have phone or internet access, Wade said the FEMA Recovery Centers, such as those set up in Jacksonville and Fayetteville provide more detailed assistance.

The FEMA Recovery Center in Jacksonville is located at 312 Western Blvd in the old Don Williamson Mitsubishi dealership. It is open daily 9 a.m. to 7 p.m., except for Sundays when it closes at 1 p.m.

At the recovery center, you can apply for assistance and check on status of your FEMA application, learn more about disaster assistance programs, get help about any FEMA letters you receive, find housing and rental information, get referrals to other agencies of assistance and learn more about Small Business Administration programs.

It is not required to visit a center to register for assistance.

People impacted by the hurricane may also download the FEMA app; visit or Call 1-800-621-3362. The toll free number is open 7 a.m. to 10 p.m. seven days a week.

Reporter Jannette Pippin can be reached at 910-382-2557 or