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  • Gun Gal: When the customer isn’t always right

  • To get good customer service, you must be a respectful and courteous customer. When placing an order for a hard-to-get item, understand that your retailer is just the middle man, not the manufacturer. Yelling or being abusive to a sales associate is not OK. You have no more rights as a customer than being a guest in someone’s home. What happened to manners?
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  • To get good customer service, you must be a respectful and courteous customer. When placing an order for a hard-to-get item, understand that your retailer is just the middle man, not the manufacturer. Yelling or being abusive to a sales associate is not OK. You have no more rights as a customer than being a guest in someone’s home. What happened to manners? 
    I hear customers everywhere complaining and grumbling about prices and service, but I also watch their demeanor toward others, and it can be appalling. Forgotten are the days when people hold open doors or say “hello,” “thank you” or “you are welcome.” We need to revitalize the lost art of courtesy. 
    In an age where modern technology is taking over human contact, I see the writing on the wall for some scary adventures. Last week the StarNews ran an article about ‘smart-gun’ technology. What I see is a big pile of yuck. Sorry, super smart tech people, but this is a tragic mistake from the start. The premise is a handgun that is linked to a wrist device. In order for the firearm to work, the arm band must be within a few feet, thereby the radio waves enable the gun to fire. Hmmm. It won’t take a Captain Kirk or his handy side-kick Spock to create a radio signal that will disable these for the benefit of the criminal. Get my point? I don’t want anyone or anything having control of my firearm but me, that’s why it’s mine. We already know that big brother from 1984 is already alive and well, but this is just a simple case of “don’t bother — it won’t do any good and you are only fooling yourself if you think criminals will abide by these rules.” 
    Think this isn’t a government idea? In 2000, then Maryland Governor Parris Glendening tried and failed to pass legislation mandating smart guns in that state. Have you seen the new gun restrictions in Maryland? I won’t be surprised if they make another attempt in the future. 
    Pay attention, people; we are in some changing and scary times. Laws and regulations are being passed without citizens knowing about them and rights are being played with like a card game. Use your words, use your voice. 
    It is our responsibility to maintain a society where we are proud to raise our children and to help keep it America the Beautiful, the home of the free and the brave. 
    Knowledge is power and it is free. Take advantage every day!
     
    Update on K-9 fundraiser
    We are over 50 percent there with over $320 raised in one week. Woo Hoo! We have gotten donations from as far away as Fayetteville and meeting some great people every day when they stop by the shop to drop off their donations. Warm weather is coming, and we need to make sure this device is installed as soon as possible. This is a community effort and I am so proud of everyone involved! 
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    Dorothy Royal is the owner of Surf City Guns and Ammo, mother of two wonderful children, ringmaster of a herd of miniature ponies and an avid member of the Surf City Writers Group and Topsail Book Club.
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